Privacy Policy

Ignite Network Ltd ("we", "us", "our") respects your privacy and is committed to handling personal information with care and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information that you voluntarily provide when you contact us, volunteer with us, attend our programs or support our work, including:

• Your name and contact details (such as email address and phone number)
• Information you share with us in messages, forms or conversations
• Volunteer-related information (such as availability, skills and, where required, working-with-children check details)

This website does not use analytics cookies, advertising trackers or third-party marketing tools.

2. How we use your information

We use personal information only to:

• Respond to your enquiries and communicate with you
• Coordinate volunteers and deliver our community programs
• Meet our legal, governance and reporting obligations as a registered charity

We will never sell, rent or trade your personal information to third parties.

3. How we store and protect information

Personal information is stored securely and accessed only by authorised board members and coordinators. We take reasonable steps to protect information from misuse, loss, and unauthorised access, and we keep information only for as long as it is needed for the purposes above or as required by law.

4. Disclosure of information

We do not disclose personal information to third parties except where required by law, or where it is necessary to protect someone's safety or wellbeing.

5. Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, at any time by contacting us at info@ignitenetworkltd.org.

6. Third-party links

Our website contains links to external sites (such as the ACNC Charity Register). We are not responsible for the privacy practices of those sites.

7. Complaints and contact

If you believe we have breached your privacy, please contact us at info@ignitenetworkltd.org and we will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.